| Answers |
| 1. |
Yes. Our shopping cart processes all the information by using the latest security technology: SSL 128-bit encryption.
|
| 2. |
Yes, your personal information is securely stored in our Ecommerce database with the same SSL 128-bit encryption. You have the option to make this information available for future orders when logging in, so that you do not have to type it again when you come back and shop from us.
|
| 3. |
Absolutely not: We do not sell, trade, or share any of your information with anyone under any circumstances. Click here to review our Privacy Policy.
|
| 4. |
We no longer accept credit cards.
|
| 5. |
You can check on the status of your order by clicking on Order Status at the top of your screen. Or click on the link on your order confirmation e-mail. Or you can simply call us.
|
| 6. |
If a tracking number is assigned to your order, you can track the order by logging in to the Order Status and reviewing your order.
|
| 7. |
If you forgot your password, you can retrieve it by clicking on the Forgot Password link on the Order Status page or during the checkout process while placing a new order.
|
| 8. |
Our return policy is very liberal as we want you to be happy with your purchase. Please see the Terms of Sale agreement found by clicking the "terms" tab at the bottom of the screen.
|
| 9. |
You can browse by categories by clicking on the picture links or by using the menu bar on the left side. You can also use the 'Search' box at the upper right side of your page.
|
| 10. |
There are links and buttons on the site to get you where you want to go. Products are available from the main menu and under the "Products" button link, you can also view informational web pages that we have set up so you can get some information on our company and our products.
|
| 11. |
Information about our company is available on the About Us page. Click the "about" tab at the top.
|
| 12. |
Our phone number is provided on every screen. The best way is to simply call us. |
