| Answers |
| 1. |
Yes. Our shopping cart
processes all the information by using the latest security technology: SSL
128-bit encryption.
|
| 2. |
Yes, your personal
information is securely stored in our Ecommerce database with the same SSL
128-bit encryption. You have the option to make this information available
for future orders when logging in, so that you do not have to type it
again when you come back and shop from us.
|
| 3. |
Absolutely not: We do
not sell, trade, or share any of your information with anyone under any
circumstances. Click here to review our Privacy
Policy.
|
| 4. |
Credit cards are charged
at the time of the order, before the order is shipped out. You will
receive notification by e-mail if the payment was
approved.
|
| 5. |
You can check on the
status of your order by clicking on Order
Status at the top of your screen. Or click on the link on
your order confirmation e-mail. Or you can simply call
us.
|
| 6. |
If a tracking number is
assigned to your order, you can track the order by logging in to the Order Status and reviewing your
order.
|
| 7. |
If you forgot your
password, you can retrieve it by clicking on the Forgot Password link on
the Order Status page or during the checkout
process while placing a new order.
|
| 8. |
Our return policy is
very liberal as we want you to be happy with your purchase. Please
see the Terms of Sale agreement found by clicking
the "terms" tab at the top of the screen.
|
| 9. |
You can browse by categories by
clicking on the picture links or by using the menu bar on the left
side. You can also use the 'Search' box at the upper right
side of your page.
|
| 10. |
There are links and
buttons on the site to get you where you want to go. Products are
available from the main menu and under the "Products" button link, you can
also view informational web pages that we have set up so you can get some
information on our company and our products.
|
| 11. |
Information about our company is
available on the About Us page. Click
the "about" tab at the top.
|
| 12. |
Our contact information is provided at
the bottom of every screen. The best way is to simply call
us.
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